Niccole Jefferlone, B.S., D.C.

Certified Graston Technique Provider
Certified SpiderTech Taping Technique
Certified Webster Technique Provider

Dr. Niccole was born and raised in Buffalo, NY. She was a three sport athlete in high school and played volleyball, basketball, and softball.  When she was about 16 years old, she developed a shoulder injury from over-use, which led to neck and upper back complaints as well.  She treated with many different specialists with no improvements, until she was treated by a chiropractor who was able to resolve all of her complaints. This is when she knew she wanted to become a chiropractor and to help other people. Furthermore, she knew she wanted to be able to treat the entire musculoskeletal system, including but not limited to the spine, shoulders, feet, joints, muscles, sports injuries, and so on.From high school, she went to D’Youville College in Buffalo NY for her Chiropractic schooling. Throughout her education, she learned how chiropractic and additional soft tissue techniques could further help to treat sports injuries and the musculoskeletal system, in addition to treating migraines. Dr. Niccole had suffered from severe migraines her entire life, so she was very inspired by this. She became certified in many different techniques including the Graston Technique and others. Through her own treatment with these valuable techniques, her migraines have resolved. She has since continued to experience great pleasure in helping many patients resolve their migraines, spinal complaints, sports injuries, strained and torn muscles, and many other complaints.Her passion comes from the desire to help people, and her ability to see the incredible benefits of chiropractic treatment first hand.  She and Doctor Patrick Alf had worked together in the past, and knew that they shared a similar philosophy in how to treat patients as well as in their passionate beliefs in Chiropractic treatment. In 2013, she opened her business Complete Care Chiropractic and has been working here with Dr. Patrick Alf ever since.As her practice continues to grow, her favorite part about her job is being able to help people and make a difference in their lives.  Her passion for helping people is evident every day as she continues to be able to live her dream.


Patrick Alf, B.S., D.C.

Certified Graston Technique Provider
Proud member of the American Chiropractic Association

Dr. Patrick Alf was born and raised in Western New York. He attended Canisius High School prior to Keuka College in the Finger Lakes. He then continued on to New York Chiropractic College for his Doctoral degree. After concluding internship rotations at the Salvation Army in Buffalo and Tonawanda, as well as the Buffalo VA Medical Center, he earned a competitive internship position at the VA Medical Center in Miami, FL.At the conclusion of his time in Miami, Dr. Alf returned to Buffalo and began working in private practice. It was in this first practice where he worked with Dr. Niccole Jefferlone prior to the opening of Complete Care Chiropractic in 2013.Dr. Alf focuses on the combination of bone/joint and muscle/soft-tissue treatment to best improve his patient’s function and return them to their desired activities without pain. It continues to be his great honor to serve his patients and provide the best possible care to each individual. In his free time, Dr. Alf likes to water-ski during the warmer months and snow-ski in the winter. He is a big Sabres and Buffalo Beauts fan.

RE: Graston Technique Buffalo NY 


William T. Hecht, B.S., D.C.

Certified Graston Technique Provider
Whole Foods Nutrition Certification
American Red Cross CPR Instructor

Dr. Will was born and raised in Rochester, NY. He was a three-sport athlete in high school, playing volleyball, baseball, and swimming. He graduated from Gannon University in Erie, PA in 2010 with a bachelor’s degree in Biology and began his doctoral education in the fall of that same year at New York Chiropractic College. It was at that time that he began to truly understand the importance of Chiropractic care and the positive impact that it can have on every aspect of life.Upon graduation from NYCC in 2013 he had the privilege of practicing in Woodbridge, VA; just south of Washington, DC. At Virginia Family Chiropractic, he was given the opportunity to work alongside and learn from some of the best Chiropractors in the area. Dr. Will was able to treat and manage an invaluable array of patient cases and presentations, developing a detail oriented style of care that focuses on soft tissue manipulation, stretching, and strengthening in conjunction with adjusting.In 2016, Dr. Will returned home to WNY to be closer to his family and friends. He continued to practice Chiropractic, helping others in the community that he loves the most. In March 2018, he joined the team of Dr. Pat and Dr. Niccole. He is thrilled to be a part of such a great group of Chiropractors that all share the same ideals, values and approaches to how important it is to genuinely care for people and make a difference in their lives.Dr. Will is driven by his passion to help others and incorporates this into his care by truly getting to know every one of his patients, their condition, and lifestyle; tailoring each treatment plan to fit their individual needs. He is sincerely grateful to be able to do what he loves every day, helping others. In his free time, you might find Dr. Will strumming his guitar, hiking, or cheering on the Bills and Sabres.


Julia Stobert, M.S., D.C.

Certified Graston Technique Provider
Certified M1 Webster Technique Provider
International Chiropractic Pediatric Association

Dr. Julia Stobert was born and raised in Western New York.  She graduated from SUNY Brockport, with a bachelor’s degree in Pre-Med Biology along with a bachelor’s of art in Dance. During her time at Brockport she performed in Kista Tucker Dance Company, Sankofa and many dance productions.  She was also on the Brockport Dance Team and played women’s Rugby.  Dr. Julia went on to earn a master’s degree in Education in Honolulu, Hawaii.  While living in Hawaii, she had the pleasure of teaching on Pearl Harbor Naval base, Hickam Airforce base and in Ewa Beach.After moving back home to be closer to family, it was her own experience that inspired her to pursue a Doctor of Chiropractic degree from D’Youville College.  After concluding internship rotations at ECMC and UB neurosurgery she began working in private practice.  After years in that capacity, Dr. Stobert joined the team of Doctors at Complete Care Chiropractic. Everyone here shares the same ideals, values and enthusiasm in helping their patients be their best self through chiropractic.Dr. Stobert is certified in M1 Graston Technique as well as Webster Technique, which is a special protocol for caring for pregnant patients.  As a mother of 4, she has a true passion for working with families, women, children, young athletes and the aging population.  She is a current member of the International Chiropractic Pediatric Association and has also published research in the Journal of Chiropractic Medicine.When Julia isn’t working she is probably with her husband and 4 children at dance competitions, soccer, football and lacrosse games, musicals and other school events.  She also spends her time in the community and as a volunteer member of the US Army Family Readiness Group.


Dr. Gregory Baumler , B.S., D.C.

Certified Graston Technique Provider
Proud member of the American Chiropractic Association

Dr BaumlerDr. Gregory Baumler was born and raised in the Western New York area. He attended St. Joe’s Collegiate Institute and went on to Niagara University to receive a four year degree. Dr. Greg decided to pursue a career in Chiropractic after watching a family member suffer from severe back pain due to a car accident, and finding relief with chiropractic care.Dr. Greg attended National University of Health Sciences located in Chicago. Four years later he graduated cum laude with a Doctor of Chiropractic degree and a Bachelors of Science degree in Human Biology. While attending NUHS, he was the vice-president of his class and was involved in many different groups and activities.Prior to joining Complete Care Chiropractic, Dr. Greg had been in private practice for 16 years where he took on a whole person approach to chiropractic care, identifying the underlying causes of disease, discomfort, and pain, as opposed to just treating the symptomsDr. Baumler specializes in the diagnosis and treatment in musculoskeletal disorders, sports-related injuries, personal injury, work-related injuries, and general wellness. He has a strong desire for patient-centered healthcare and providing excellent patient care is of utmost importance to him.  He looks forward to helping you on your journey to wellness.While not in practice, Dr. Greg likes to spend his free time with his wife and 2 children keeping busy at their many different activities including hockey, dance, baseball, cheerleading, and football.  In his spare time, he is an avid Buffalo Sports fan and never misses a chance to watch the Bills or Sabres. Lets Go Buffalo!


James Githens, Licensed Massage Therapist

Jamie was born and raised in Western New York, growing up in the town of Pittsford, where he graduated from Pittsford Sutherland in 2015. Growing up in a large, sports oriented family, he quickly fell in love with staying active and exploring any new physical activity that he discovered. Jamie’s father, Roger, a massage therapist of 20+ years, influenced him at an early age to take the best care of himself and his body that he possibly could. This ended up igniting his interest in the anatomy of the body, as well as how to keep it loose, healthy and feeling great. After many varying sports injuries, the help and rehabilitation provided by his massage therapist father solidified in Jamie that a career in the massage therapy field was all he wanted.After graduating high school, he immediately enrolled in the New York Institute of Massage two weeks later at the age of 18. After graduating one year later, Jamie became one of the youngest professionally licensed massage therapists in the state of New York. His love for sports, hiking and anything outdoors have shaped his style of therapy to be focused on the rehabilitative side of the massage field. He is truly a people person who wants nothing more for his patients than to get back to the things they love to do in life.When Jamie isn’t working he is probably playing basketball at his local gym, at home behind his drum kit, attending a concert or even out hiking at Letchworth State Park. He is an avid music, movie and all things pop culture lover.Jamie is extremely excited to become a member of the team at Complete Care Chiropractic. Making a difference is people’s lives is always the most important thing to him. Seeing patients happy, healthy and back to doing the things they love is nothing short of the best reward the healthcare field can provide.

Chiah Chadwick , Licensed Massage Therapist

Chiah was born and raised in Buffalo, NY. She has lived in Eastern NC for 9 years where she had her own massage practice and also VA beach for 2 years, before she came back home to Buffalo. Buffalo has always been where her heart has been and she considers herself a true Buffalonian.Chiah began her Massage Therapy journey at the NY institute of Massage here in Williamsville when she was 20. She is a NYS Licensed Massage Therapist and has been practicing for 16 years. Chiah has extensive training in various modalities including Swedish, Deep Tissue, Medical Massage, Hot Stone, Prenatal, and cupping. Chiah specializes in deep tissue and many types of corrective therapy for conditions such as Whiplash, Sciatica symptoms, headaches and plantar fasciitis to name a few.Chiah genuinely cares about her clients wellbeing and her focus is to create an individualized collaboration between each client and herself. “I love working with people on this level and my goal is to be able to help my clients progress mentally and physically through massage therapy. Many of the clients that I have worked with have come to realize that massage can be used as a form of health care”.Through Chiah’s education and experience in the field she has come to realize that massage is a healing art and a science. It requires balance of academic and technical knowledge, clinical skills, sensitivity and awareness. Chiah believes in a client centered experience that focuses on the client’s unique tensions, pains, and trouble spots. Whether you want to reduce stress or relieve pain from an injury, Chiah will make sure your massage is a positive and relaxing experience. She will discuss your health concerns and personal goals and together will design a session to fit your needs. Chiah has a true heart for her clients well-being and health. InChiah’s free time she enjoys having adventures and spending time with her 8 year old daughter, gardening, buying lots of plants for the house, loves to read and is an avid music lover. Chiah likes to explore new parks and trails for hiking and her goal is to visit as many waterfalls in NY as she can find. Chiah is interested in picking up yoga again and a few hobbies such as photography and maybe a marital arts class in the future.

Jamey Kern, Business Manager

Jamey Kern was born and raised in Western New York. He went to Sweet Home High School and graduated in 1999. He fell in love with food and cooking at an early age and pursued a career in the culinary arts, working in various kitchens across Western New York. In 2015 he took a position in management at Wegmans where he developed his abilities to run a department. After 2 years with Wegmans, he and his wife, Dr. Niccole Jefferlone decided that his talents would be better used building the family business. In 2017 he took a position as the business manager of Complete Care Chiropractic. He continues to help build the business and loves being a part of the wellness community. His efforts recently assisted in a smooth transition from the Business’s old location to the recently acquired new location at 6470 Main St. Ste. 2 Williamsville, NY 14221.When Jamey isn’t working he is probably with his son Eddie, playing piano or guitar and trying to build his love for music as Jamey himself is a singer/ songwriter who spent many years pursuing his talents in a successful Buffalo band. He also loves being outside and finds nature to be a great stress reliever.  He loves gardening and growing his own food and continues to cook everyday for himself and his family. When the weather permits he loves a good round of golf with his friends.“Western New York is the perfect place to raise a family” Kern says. “The seasons and the transition from one to the other is embedded in our souls. It enhances our senses and teaches our young ones patience, perseverance, and commitment. The people of Western New York all have an understanding with each other and it creates a close knit community and makes relationships easy to make.”

Angie Walters, Billing Manager/Chiropractic Assistant

 Angie was valedictorian of her high school class and a proud member of the award-winning dance team and student council. In college, she earned a bachelor’s degree in Criminal Justice with a minor in Sociology. Her diverse job history includes working as an elementary school tutor, daycare co-director, small business owner, library & museum board member, and retail store manager. She lived in many different regions of our country throughout her life but never in the Northeast until she moved to Buffalo in the late 2000’s. The “city of good neighbors” felt like a good fit, and she quickly settled into her new home. She enjoys the four seasons here in Western New York, but her favorite season by far is summer. She learned about the healing benefits of chiropractic care and the Graston technique after developing a painful condition in her hands and arms a few years ago. Her experience during treatment here at Complete Care Chiropractic made her a believer in the many benefits of chiropractic care. She soon joined our team at the front desk and was excited to have the opportunity to help make a positive impact on our patients’ lives. In her free time, Angie enjoys spending time with her friends, antiquing with her son, watching movies, gardening, photographing nature, and going to concerts, the theater, and museums.

Maureen O’Brocta,  Front desk Manager/Chiropractic assistant

MaureenMaureen was born and raised in Kenmore, New York. She graduated from Mount St Mary Academy and received a Bachelor’s Degree from Buffalo State College. Maureen has been married since 1999. She and her husband, Dan, have raised three beautiful daughters. Maureen was very fortunate to be a stay -at- home mom for the majority of their young lives. Her work experience has been quite varied, from restaurant management to advertising sales for WKBW-TV. Her true passion is working with people to lead healthy lifestyles, whether it is with small children learning how to move their bodies for sports or fitness to now encouraging people to heal their bodies naturally through chiropractic care. Maureen and her family were first introduced to Complete Care Chiropractic back in January 2019 when her daughter had an injury from her sport of synchronized swimming. On the verge of having to give up her beloved sport, she found healing and relief here at Complete Care. Her daughter is now competing in synchro in college! In her time away from the office, Maureen is a synchronized swimming coach for the nationally ranked Town of Tonawanda Aquettes. She also loves to go on long walks with her golden retriever, work in the garden, read, and travel around this beautiful country.




Victoria Powell, Front Desk/Chiropractic Assistant

Tori was born and raised in the suburbs of Buffalo. She’s the youngest of five, with three brothers and a sister. Tori graduated from St. Mary’s High School of Lancaster. While there, Tori earned lead roles in the musicals throughout her four years, but her first debut on the SMHS stage was at only 8 years old when she played the Elephant Bird in Seussical the Musical.
Tori’s relationship with the stage started with dancing at the age of two. She began to dance competitively, where she found herself on a nationally ranked team featured in the Hall of Fame Dance archives. You can even spot glimpses of her on an episode or two of Dance Moms! Tori continued to study dance at Buffalo State; she had the privilege of learning from incredible dancer-choreographers, some of whom would go on to have their movement featured at the Smithsonian. Tori was also invited into the Buffalo State Dance Association, where she was given a featured role in a show dedicated to discussing important social issues. Her time performing at Buffalo State gave her lifelong friendships and introduced her to her boyfriend of nearly 5 years.
While dance has brought Tori lots of strength and joy throughout the years, it also has caused injuries. Tori started as a patient at Complete Care in 2018. The doctors at CCC have helped Tori heal tremendously throughout the years, and they have healed many of her family and friends as well! The Complete Care staff has always felt like family, and joining the team has been a dream come true! Tori is an animal lover, a foodie, and a creative. When she’s not chatting with you from behind the front desk, you can find Tori teaching dance classes, creating art, snuggling her many cats and dogs, or watching 90s films and eating pizza.


Marianne Russo, Front Desk/Chiropractic Assistant

Marianne moved to WNY at the young age of 3 and has been here ever since.  Although she’s not crazy about the long winter’s, she loves the summer and fall month’s here. She loves meeting patients and working at Complete Care Chiropractic. After working at large medical facilities for over 8 years, she is excited to connect with staff and patients alike. She really likes the family atmosphere at Complete Care and how the staff really cares about each and every patient. “It’s rewarding to feel like we (the front desk) are a part of helping patient’s recovery and healing”, say’s Marianne.In her spare time, she loves to bike ride, boat and hike in the warmer months.  Crosswords & jigsaw puzzles are her favorite in the cold month’s, and of course, spending time with my adult kids, grandkids, friends & family year-round!



Michele Panzer, Front Desk/Chiropractic Assistant

Michele was born and raised in Rochester, New York. She graduated with honors from SUNY Brockport with a BS in Health Science Education and a goal of helping people improve their quality of life. She has worked a variety of jobs since then but all with that same goal in mind. Case management and job placement for adults with disabilities was her first career. She went on to be an instructor and trainer for the American Red Cross. She was a middle school teacher aide for several years.Most recently, she started her own professional organizing business. While business was good, she decided that being a business owner was not for her. Michele is thrilled to now be part of a dynamic team committed to improving people’s quality of life through chiropractic treatment here at Complete Care. Michele and her husband Brian have been married for 29 years and have raised two children. Her daughter is a wildland firefighter in Big Sur, California and her son is a filmmaker in Boston, Massachusetts. When she’s not working, Michele enjoys meeting up with friends, traveling, going to the beach, kayaking, reading, watching movies, and playing with her dog Chloe.

Charlotte Ryan, Front Desk/Chiropractic Assistant

Charlotte is a graduate of Williamsville North High School, where she was a part of the diving team and the drama club. She participated in softball, gymnastics, swim, ballet, and Irish dance while growing up, but her passion has always been art! She enjoys drawing, painting, jewelry making, woodworking, pottery, you name it! You can check out her custom handmade pieces on her Instagram page: @CustomArtByChar. Charlotte earned her Associate’s Degree in Childhood Education, focused in mathematics, with hopes of continuing studies to become an elementary school teacher. However, changes in education due to the COVID-19 pandemic led her to change her path. Working as the salon coordinator of a locally-owned hair salon, Charlotte discovered her interest in business management. She is currently pursuing a Bachelor’s Degree in Business Administration remotely with Southern New Hampshire University. Charlotte has goals of earning certifications in hypnotherapy and energy healing as well! Her desire to help others achieve personal growth and healing is right in line with our practice’s mission. Charlotte has a kind, caring nature and enjoys being around children and animals. In addition to working part time at our front desk, she works 2 days a week as a nanny to 3 children and as a dog-sitter for family and friends, as needed. After work, you can find her crafting in her art studio while listening to her favorite vinyl records or line dancing at The Stage. She also loves to spend time outside skateboarding, skiing, hiking, fishing, boating, or just soaking up the sun!

Daisy Girl, Office Therapy Dog

Daisy Kern is Dr. Niccole and Jamey’s dog. She has been through multiple levels of training and is a certified Therapy Dog. Daisy is about the sweetest dog we have ever met. She is honestly living her best life when she is in the office and visiting with patients. Daisy constantly gets tons of love in Google reviews and we always love posting pics and stories about patients interactions with her. She is in the office most Mondays, Wednesdays, and Fridays.



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