Our Staff
Niccole Jefferlone, B.S., D.C.
Certified Graston Technique Provider
Certified SpiderTech Taping Technique
Certified Webster Technique Provider
Dr. Niccole was born and raised in Buffalo, NY. She was a three sport athlete in high school and played volleyball, basketball, and softball. When she was about 16 years old, she developed a shoulder injury from over-use, which led to neck and upper back complaints as well. She treated with many different specialists with no improvements, until she was treated by a chiropractor who was able to resolve all of her complaints. This is when she knew she wanted to become a chiropractor and to help other people. Furthermore, she knew she wanted to be able to treat the entire musculoskeletal system, including but not limited to the spine, shoulders, feet, joints, muscles, sports injuries, and so on.
From high school, she went to D’Youville College in Buffalo NY for her Chiropractic schooling. Throughout her education, she learned how chiropractic and additional soft tissue techniques could further help to treat sports injuries and the musculoskeletal system, in addition to treating migraines. Dr. Niccole had suffered from severe migraines her entire life, so she was very inspired by this. She became certified in many different techniques including the Graston Technique and others. Through her own treatment with these valuable techniques, her migraines have resolved. She has since continued to experience great pleasure in helping many patients resolve their migraines, spinal complaints, sports injuries, strained and torn muscles, and many other complaints.
Her passion comes from the desire to help people, and her ability to see the incredible benefits of chiropractic treatment first hand. She and Doctor Patrick Alf had worked together in the past, and knew that they shared a similar philosophy in how to treat patients as well as in their passionate beliefs in Chiropractic treatment. In 2013, she opened her business Complete Care Chiropractic and has been working here with Dr. Patrick Alf ever since.
As her practice continues to grow, her favorite part about her job is being able to help people and make a difference in their lives. Her passion for helping people is evident every day as she continues to be able to live her dream.
Patrick Alf, B.S., D.C.
Certified Graston Technique Provider
Proud member of the American Chiropractic Association
Dr. Patrick Alf was born and raised in Western New York. He attended Canisius High School prior to Keuka College in the Finger Lakes. He then continued on to New York Chiropractic College for his Doctoral degree. After concluding internship rotations at the Salvation Army in Buffalo and Tonawanda, as well as the Buffalo VA Medical Center, he earned a competitive internship position at the VA Medical Center in Miami, FL.
At the conclusion of his time in Miami, Dr. Alf returned to Buffalo and began working in private practice. It was in this first practice where he worked with Dr. Niccole Jefferlone prior to the opening of Complete Care Chiropractic in 2013.
Dr. Alf focuses on the combination of bone/joint and muscle/soft-tissue treatment to best improve his patient’s function and return them to their desired activities without pain. It continues to be his great honor to serve his patients and provide the best possible care to each individual. In his free time, Dr. Alf likes to water-ski during the warmer months and snow-ski in the winter. He is a big Sabres and Buffalo Beauts fan.
William T. Hecht, B.S., D.C.
Certified Graston Technique Provider
Whole Foods Nutrition Certification
American Red Cross CPR Instructor
Dr. Will was born and raised in Rochester, NY. He was a three-sport athlete in high school, playing volleyball, baseball, and swimming. He graduated from Gannon University in Erie, PA in 2010 with a bachelor’s degree in Biology and began his doctoral education in the fall of that same year at New York Chiropractic College. It was at that time that he began to truly understand the importance of Chiropractic care and the positive impact that it can have on every aspect of life.
Upon graduation from NYCC in 2013 he had the privilege of practicing in Woodbridge, VA; just south of Washington, DC. At Virginia Family Chiropractic, he was given the opportunity to work alongside and learn from some of the best Chiropractors in the area. Dr. Will was able to treat and manage an invaluable array of patient cases and presentations, developing a detail oriented style of care that focuses on soft tissue manipulation, stretching, and strengthening in conjunction with adjusting.
In 2016, Dr. Will returned home to WNY to be closer to his family and friends. He continued to practice Chiropractic, helping others in the community that he loves the most. In March 2018, he joined the team of Dr. Pat and Dr. Niccole. He is thrilled to be a part of such a great group of Chiropractors that all share the same ideals, values and approaches to how important it is to genuinely care for people and make a difference in their lives.
Dr. Will is driven by his passion to help others and incorporates this into his care by truly getting to know every one of his patients, their condition, and lifestyle; tailoring each treatment plan to fit their individual needs. He is sincerely grateful to be able to do what he loves every day, helping others. In his free time, you might find Dr. Will strumming his guitar, hiking, or cheering on the Bills and Sabres.
Julia Stobert, M.S., D.C.
Certified Graston Technique Provider
Certified M1 Webster Technique Provider
International Chiropractic Pediatric Association
Dr. Julia Stobe
rt was born and raised in Western New York. She graduated from SUNY Brockport, with a bachelor’s degree in Pre-Med Biology along with a bachelor’s of art in Dance. During her time at Brockport she performed in Kista Tucker Dance Company, Sankofa and many dance productions. She was also on the Brockport Dance Team and played women’s Rugby. Dr. Julia went on to earn a master’s degree in Education in Honolulu, Hawaii. While living in Hawaii, she had the pleasure of teaching on Pearl Harbor Naval base, Hickam Airforce base and in Ewa Beach.
After moving back home to be closer to family, it was her own experience that inspired her to pursue a Doctor of Chiropractic degree from D’Youville College. After concluding internship rotations at ECMC and UB neurosurgery she began working in private practice. After years in that capacity, Dr. Stobert joined the team of Doctors at Complete Care Chiropractic. Everyone here shares the same ideals, values and enthusiasm in helping their patients be their best self through chiropractic.
Dr. Stobert is certified in M1 Graston Technique as well as Webster Technique, which is a special protocol for caring for pregnant patients. As a mother of 4, she has a true passion for working with families, women, children, young athletes and the aging population. She is a current member of the International Chiropractic Pediatric Association and has also published research in the Journal of Chiropractic Medicine.
When Julia isn’t working she is probably with her husband and 4 children at dance competitions, soccer, football and lacrosse games, musicals and other school events. She also spends her time in the community and as a volunteer member of the US Army Family Readiness Group.
Dr. Jordan Conrad
Certified Graston Technique Provider
Dr. Jordan Conrad 
Hailing from Wayland, NY, in the southern Finger Lakes, Dr. Conrad has been a lifelong patient of chiropractic. His parents were involved in a car accident while expecting him. This unfortunate, yet fateful experience first introduced his family to the awesome healing powers of chiropractic and set the stage for his lifelong fascination with chiropractic and the healing capabilities of the human body.
A 2007 graduate of New York Chiropractic College, Dr. Conrad has been active in the downtown Buffalo community as both a chiropractic associate and former owner of Genesis Chiropractic. He is a past District President of the New York Chiropractic Association and a former State Delegate as well as the recipient of the NYSCA 2011 Rising Star Award for Excellence and 2015 Distinguished Service Award.
Dr. Conrad takes a patient centered, multidisciplinary approach to care, co-managing conditions alongside local primary care physicians, pain management specialists, radiologists, orthopedic and neurosurgeons with whom he has developed relationships, through the years. Clinical best practice guidelines are applied when determining the right care for each patient’s specific condition.
Embodying the Latin origins of Chiropractic, which means done by hand, Dr. Conrad and his wife make efforts toward a hand-made-life. He is an avid home brewer and student of sustainable lifestyles. When not caring for patients, he and his family can be found baking sourdough bread, fermenting kimchi and sauerkraut, planning, planting and tending a food forest and caring for the land.
James Githens, LMT
Jamie was born and raised in Western New York, growing up in the town of Pittsford, where he graduated from Pittsford Sutherland in 2015. Growing up in a large, sports oriented family, he quickly fell in love with staying active and exploring any new physical activity that he discovered. Jamie’s father, Roger, a massage therapist of 20+ years, influenced him at an early age to take the best care of himself and his body that he possibly could. This ended up igniting his interest in the anatomy of the body, as well as how to keep it loose, healthy and feeling great. After many varying sports injuries, the help and rehabilitation provided by his massage therapist father solidified in Jamie that a career in the massage therapy field was all he wanted.
After graduating high school, he immediately enrolled in the New York Institute of Massage two weeks later at the age of 18. After graduating one year later, Jamie became one of the youngest professionally licensed massage therapists in the state of New York. His love for sports, hiking and anything outdoors have shaped his style of therapy to be focused on the rehabilitative side of the massage field. He is truly a people person who wants nothing more for his patients than to get back to the things they love to do in life.
When Jamie isn’t working he is probably playing basketball at his local gym, at home behind his drum kit, attending a concert or even out hiking at Letchworth State Park. He is an avid music, movie and all things pop culture lover.
Jamie is extremely excited to become a member of the team at Complete Care Chiropractic. Making a difference is people’s lives is always the most important thing to him. Seeing patients happy, healthy and back to doing the things they love is nothing short of the best reward the healthcare field can provide.
Jamey Kern, Business Manager
Jamey Kern was born and raised in Western New York. He went to Sweet Home High School and graduated in 1999. He fell in love with food and cooking at an early age and pursued a career in the culinary arts, working in various kitchens across Western New York. In 2015 he took a position in management at Wegmans where he developed his abilities to run a department. After 2 years with Wegmans, he and his wife, Dr. Niccole Jefferlone decided that his talents would be better used building the family business. In 2017 he took a position as the business manager of Complete Care Chiropractic. He continues to help build the business and loves being a part of the wellness community. His efforts recently assisted in a smooth transition from the Business’s old location to the recently acquired new location at 6470 Main St. Ste. 2 Williamsville, NY 14221.
When Jamey isn’t working he is probably with his son Eddie, playing piano or guitar and trying to build his love for music as Jamey himself is a singer/ songwriter who spent many years pursuing his talents in a successful Buffalo band. He also loves being outside and finds nature to be a great stress reliever. He loves gardening and growing his own food and continues to cook everyday for himself and his family. When the weather permits he loves a good round of golf with his friends.
“Western New York is the perfect place to raise a family” Kern says. “The seasons and the transition from one to the other is embedded in our souls. It enhances our senses and teaches our young ones patience, perseverance, and commitment. The people of Western New York all have an understanding with each other and it creates a close knit community and makes relationships easy to make.”
Cieran Bailey, Chiropractic Assistant/Receptionist
Cieran was born and raised in Williamsville, NY and attended Williamsville South high school and graduated class of 2014. She attended Daemen College and Buffalo State College where she studied music education. Her hobbies include singing, playing instruments, practicing yoga, traveling, and baking. As the second oldest of four children, Cieran enjoys spending time with her siblings and is the proud owner of three cats. As a former barista and connoisseur of coffee, Cieran is always seeking new places to experience a good cup.
She has been working at Complete Care Chiropractic since early 2018 and has enjoyed her time there. She loves interacting with patients, getting to know the doctors, and learning new things about chiropractic care. Cieran is looking forward to spending more time in the office, getting to know patients, and continuing to expand her knowledge in health and wellness.
Angie Walters, Chiropractic Assistant/Receptionist
Angie was valedictorian of her high school class and a proud member of the award-winning dance team and student council. She then earned a bachelor’s degree in Criminal Justice with a minor in Sociology. After college graduation, she married and moved to a small town in Texas. She soon became a stay-at-home mom until her small family moved to Buffalo. A job transfer brought them here in 2008. Having lived in many different states over the years, Angie was accustomed to adapting to different regions and cultures. However, WNY was a new experience for her. The “city of good neighbors” felt like a good fit, and she quickly settled into her new home. Over the years, her son has grown and thrived here. He is now in his second year of studying Physics at The University at Buffalo.
Angie has diverse job history. She has dedicated herself to being an elementary school tutor, a daycare director, a small business owner, and a board member of a library and museum. Most recently she has been developing her skills as a retail manager. Although new and challenging, Angie is excited to delve into the world of healthcare. She says that she wants to continue growing and feels that being in an uplifting and positive environment here at Complete Care Chiropractic is an amazing opportunity and she is excited to continue the next chapter of her professional life with them.
Although dedicated to her growing career and her family at home, Angie does have a passion for photography. She specifically loves taking pictures of animals, nature, sunsets, and architecture. She also loves antiquing with her son, reading, watching movies, and exploring what WNY has to offer in her Jeep.
Angie is committed to developing lasting, meaningful relationships and having a positive impact on others. She likes that being at Complete Care Chiropractic gives her an opportunity to do just that on a daily basis. She feels that working with people who are genuine in their desire to help others in need and to make a positive impact in our community is very rewarding and a driving force in her desire to help others.
Melissa Carlson, Chiropractic Assistant/Receptionist
Melissa was born and raised in the Hudson Valley but has been living in Western New York since the summer of 1996. She was her senior class president and a 3-sport varsity captain athlete, playing volleyball, basketball, and softball. She danced ballet and tap for 14 years and is the youngest of 3 siblings.
Melissa earned her Associates Degree in Liberal Arts from Oxford College of Emory University and her Bachelors Degree in Psychology from the University of Buffalo. She holds AFPA certificates in Holistic Nutrition and Health & Wellness Coaching along with a continued education certificate In Nutrition, Chronic Illness and Politics of the Food Industry. Having worked in the Clarence School district, she is trained in elementary reading support and assessment as well as Therapeutic Crisis Intervention. She continues to tutor and remain on the substitute teacher list as her schedule allows.
She and her husband Rick have been married for 20 years and have 4 children ranging in age from middle school to college. All competitive athletes, you can often find Melissa watching her kids compete and having fun in ice hockey, soccer, volleyball, golf, wrestling and basketball. Aside from spending time with family she also enjoys going on long walks with her chocolate lab and golden retriever, playing board games, and reading.
Health and wellness has always been a passion of Melissa’s. After bringing her family to Dr. Niccole and Dr. Will for years she is excited for the opportunity to join the office and continue to spread the word about the many health benefits that Complete Care Chiropractic can bring to our community.